FAQ

Event Performance

Q: Are you going to get corny or embarrass anyone?

A: We have done thousands of events! We are very out going by nature.  Our well researched methods of crowd motivation are both professional and successful.  We will format our style to your liking.  Some just want music and some announcements, others want an all out party.  We are entertainers but never take center stage from the most important people, the guest(s) of honor!  Remember, all of this is at your option when we speak with you about planning your event.

Q: Do you take breaks?

A: No, we never take breaks and the music always plays.  This is one important reason for hiring a DJ service.

Q: How interactive are your DJs?

A: This is a great concern of all customers.  That is why we prefer to refer to our DJs and MCs as Entertainers.  By nature we are outgoing.  However, the answer is simple: are DJs are as interactive as you want them to be.  They can be background figures, completely outgoing, or any level that you desire.

Q: How loud do you play the music?

A: One of the greatest concerns of bands and DJs is that the music is too loud.  This will not be the case with our services.  During your cocktail and dinner hours we will play soft and relaxing background music.  The sound will be as evenly dispersed throughout the hall as possible.  We will make sure that your guests can hear both themselves talking and the background music.  When it comes time for dance music we will adjust accordingly.  Speakers may be repositioned.  Our staff will adjust the equalization of the music in order to get the right sound for the specific room. We will focus the music in the dance floor area.  This means that while the volume is loud enough to dance to on the floor, the rest of the room will be able to continue to hear themselves socialize.

Q: Should we feed the DJ?

A: The answer is up to you.  We do not require a meal at your event.  However, our DJs are often at your location for 7 hours or more after setup and takedown time is included.  Please let us know if you will be feeding the DJ so that if you are not we can stop and pick something up on the way to your event.  If you do provide your DJ staff with food it is appreciated.

Our Equipment

Q: Do you have a wireless microphone?

A: We include a wireless microphone as part of our standard sound system at no additional charge.

Q: Do you have back-up equipment?

A: All of our equipment is both professional and highly maintained. Even still, you’ll have peace of mind on your special day because backup equipment is always brought with us.

Q: What kind of equipment do you use?

A: We have cutting edge sound systems.  All of our DJ setups are equipped with the latest technology, computerized laptop sound equipment.  Our systems are beautifully compact to provided maximum effectiveness, while taking up the least amount of space.  All of our equipment was manufactured by top of the line companies consisting of Shure, QSC, Mackie, Rane, Bose, HP & Dell.  You’ll have peace of mind on your special day because backup equipment is always brought with us.

Our Light Show

Q: Do you offer a light show?

A: Our service can also provide a full, spectacular light show consisting of LED semi-intelligent colored lighting that react to the beat of the music.  It is certainly a site to see and it is sure to excite your guests to the dance floor.  Lighting helps set the atmosphere & mood of any party.  It really makes people want to dance and helps to fill up the room. We also have many other upgraded lighting packages including, uplighting, lasers, intelligent lights, LED Towers, LED Facades and more.

Music And Requests

Q: Can we have a “do not play” list?

A: Yes. This may be very important to you and your event.

Q: What if we want a song that you don’t have?

A: Our music collection spans thousands of songs from several decades.  Often a client will want a song that is somewhat obscure and we may not have it.  Just give us advance notice if we need to find a song and we will obtain that song before your event.

Q: What kind of music do you have?

A: Our music library is amazing; we have a completely computerized laptop library of over 60,000 selections.  We have selections from every category: Big Band, Rock & Roll, Top 40, Disco, Alternative, Dance, Country, Motown/R&B, Hip Hop, Reggae, 80’s, 90’s, Old School, Jazz, Ethnic, Rap, Modern Rock, Blues, Latin, Hard Core and Classical.  We are sure to have the best selections for you.  Our music library is updated monthly in order to always have all the latest hits.

Q: What kind of music do you play?

A: By listening to you, we customize the music to fit the tastes of you, your guests, and the mood of your event. However, most events today are composed of a large variety of ages and tastes, so we bring all our music to every event. We have selections from every category: Big Band, Rock & Roll, Top 40, Disco, Alternative, Dance, Country, Motown/R&B, Hip Hop, Reggae, 80’s, 90’s, Old School, Jazz, Ethnic, Rap, Modern Rock, Blues, Latin, Hard Core and Classical. We are sure to have the best selections for you.

Q: Will the DJ play the music we request?

A: Yes, you & your guests will hear the music you want to hear.  Most importantly, you won’t hear the music you don’t want to hear.  Our DJ’s will listen to your ideas & suggestions. We always play as many of your requests as we can. We take client requests ahead of time using our event planning forms.  Note, on average we can only play around 15-20 songs an hour.  We try to fit in as many requests as possible and still play the songs we know will keep people on the dance floor.

Q: Will the DJ take requests?

A: Yes! Our policy is to take requests from guests as long as the DJ feels they are appropriate to your specific occassion. We generally use the requests you submit as a gauge to what you feel is appropriate.  However, if requested by the client, we do not have to take requests from your guests at the event.

About Us

Q: Are you a member of any professional organizations?

A: We are proud members of the National Association of Mobile Entertainers (N.A.M.E.), American Disc Jockey Association (ADJA), Association of Bridal Consultants (ABC), and the Adirondack Albany Wedding Association (AAWA).

Q: Are You Insured?

A: Absolutely.  We are covered by a $2 million dollar aggregate liability insurance policy.  You and your guests are protected by our service.  We take our job very professionally and care about our clients and guests.

Q: Do the DJ’s dress properly?

A: We always dress for the occasion.  Depending on the type of event, location and your requested attire, we wear tux, suit, shirt & tie, or company polo.

Q: Do you act as the Master of Ceremonies?

A: Yes.  We handle all the formal announcements and make sure all your events run smoothly and in a timely manner. We also coordinate with the caterers, photographers, videographers, for a flawless, stress free event.  We will help direct your entire event.

Q: Do you have references?

A: Yes!  As many as you care to read.  We are very proud of our reference list.  Check out hundreds of reviews for us on WeddingWire.com and TheKnot.com.  We can also give you names and phone numbers to call and talk to our references personally.  Just let us entertain at your next event & you’ll want to add your name to our reference list.

Q: How long have you been in business?

A: We have been serving the Capital District and surrounding regions for over 23 years.

Reserving Our Services & Costs

Q: Can I afford your services?

A: Yes!  Everyone likes to get a bargain & shop for the best deal.  The biggest mistake most people make is that this is the ONLY question they ask! The DJ is the most important factor in the success of your event.  Price should be your last consideration in looking for a DJ service. If price is your only concern & not quality entertainment, then a professional DJ service may not be for you.  In the entertainment business “You Really Do Get What You Pay For”.  Take the time to inquire with us about our services and you will be surprised by the amount of value we offer for the cost.

Q: Can we come view a live event?

A: This question is common.  Due to our level of professionalism with our current clientele, we do not usually allow prospective customers at other private events.  We do however have some public events that we DJ from time to time, which we would be more the happy to have you stop by.  We will also be happy to provide you with references of past clients.  Check out hundreds of our reviews on Weddingwire.com and TheKnot.com.  By request, we can also provide you with phone numbers to call and talk to them directly.  All of our references would love to tell you about the wonderful job we did for their event.  We also have demos of our entertainers in action on the staff page of our website.

Q: Can we make payments?

A: Yes, your full balance payment is due by the date of the event.  You can always make as many payments as you want.

Q: Does the DJ expect tipping/gratuity?

A: While it is common to tip the entertainment industry, it is not required.  Our staff is well paid from your fees. However, if your DJ surpasses your expectations and you wish to tip, we will accept tips as a great compliment.

Q: How do we reserve your services?

A: It’s easy!  Click contact us on the nav bar, then fill out our inquiry form and hit submit or call the phone number on the top or bottom of our website.  We will then contact you via the phone or email.  Assuming we have your date available, to reserve our services you simply sign one copy of our basic agreement and return it to us, usually along with a 40% retainer.

Q: How far do you travel?

A: We serve the entire captial district area, surrounding regions and beyond.  Locations located more than an hour from our location will have additional travel cost included in the quote.  However, our travel rates are more than reasonable, often barely covering our costs.

Q: How far in advance do we need to book?

A: Be sure and book early.  A year in advance is not too soon and Saturday evenings book especially fast.

Q: How much are your services?

A: Our rates depend upon a number of factors including type of event, location, date, type of setup, and any additional options you add on.

Q: How much do you charge?

A: Take the time to inquire with us about our services and you will be surprised by the amount of value we offer for the cost.  Don’t sell your event short.  Many people spend ten thousand dollars or more to rent a decent ballroom and have it catered.  People can spend thousands of dollars on the flowers, the cake, the bridal party gowns/tuxedos and … more. Ask yourself, what is the one thing most people remember and talk about from any celebration?  Most people will remember if they had a good time or not.  So take time to consider the amount of money your paying for the total event and calculate what percentage of that your spending on the entertainment.  The entertainment can totally “make or break your party”.  Think again about the worth and importance of great entertainment for your event.  We will be what your guests will remember and talk about for years to come.

Q: I have a price quote from a cheaper DJ, will you meet their price?

A: This is a very important question and needs to be understood.  Comparing DJ companies by price is very dangerous. Yes!  Everyone likes to get a bargain & shop for the best deal.  The biggest mistake most people make is that this is the ONLY question they ask!  The DJ is the most important factor in the success of your event.  Price should be your last consideration in looking for a DJ service.  If price is your only concern & not quality entertainment, then a professional DJ service may not be for you.  In the entertainment business “You Really Do Get What You Pay For.”  We have 23 years of experience and thousands of satisfied customers.  We constantly hear horror stories about a budget DJ that did not show up, showed up late, or that simply ruined what was to be a wonderful evening because of their lack of experience and talent.  If you do not use our services just to save a few dollars your missing out on quality, professionalism, creativity and reliability.  Remember, you will probably pay more for cocktail food than for your entertainment, and the entertainment is what people remember most from your event.

Q: Is there a charge for travel?

A: In most cases no.  We have no travel costs for events within the Capital District.  We only charge for travel if the event is more than one hour from our location.

Q: Is there sales tax or other fees added to your service cost?

A: No.  There is no sales tax required to be paid on our services.

Q: We are not sure if we want a live band or a disc jockey?

A: Live bands are great, but you will probably pay at least 3-10 times as much.  We do not take breaks, if you contract us for five hours you get five hours of nonstop music.  Many bands are not equipped or versatile enough to play a wide selection of music.  Our digital laptop music library ranges from the Big Bands to the present.

Q: What if something happens to the DJ?

A: You’ll have piece of mind on your special day, backup DJ’s are just a phone call away.  You will never be left without entertainment!  The show must go on.  Not only do we have a number of backup DJ’s in our company, but we also have close connections with a number of other respectable DJ’s in the area.

Q: What if we need to cancel/postpone our event?

A: Let us know as soon as possible.  Depending on your contract, you can cancel your event up to a month prior to the event and lose only your deposit and/or cancelation fee.  If you cancel within the month prior to the event, you are responsible for the full balance.  Extraordinary circumstances are an exception.  It remains our discretion of as to what constitutes an extraordinary exception.

Q: What is the retainer and when is the final payment due?

A: We require a signed agreement and usually a 40% retainer in order to reserve your date. This is necessary to protect you and our company.  The remaining balance can be paid off any time up until the date of the event.  We wish to receive payment at the beginning of the event, so that we are not trying to get payment at the end of the night when you are saying goodbye to your guests.

Setup Time & Needs

Q: Do we pay for set up time?

A: No, you pay only for the time the music starts until the music ends.

Q: What do you need for setup?

A: Depending on services requested, we only require:

  • Sufficient power: A 110 volt, 15 amp (or more) circuit for DJ equipment.
  • At least (1) six-foot or larger table.
  • If possible, please provide table cloth and skirting.
  • We would request a second 15 amp circuit if setting up a lightshow.
  • Also, protection from direct sunlight and rain if location is outside.

Q: What time will the DJ start setting up?

A: Depending on the event, location and services requested.  Our staff will generally show up approximately 45 minutes before your scheduled time to thoroughly test the equipment and ensure that you and your guests have the best sound and lighting possible.  It’s also a comfort to know that your DJ will be ready to start on time before your guests arrive.

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